Report a Claim

For art emergencies, please contact The Conservation Center's Claims Department. Assistance is available 24 hours a day, 7 days a week.
 
 

During BUSINESS HOURS:
800-250-6919

The Conservation Center's business hours are Monday–Friday, 9:00 AM–5:00 PM.

 

24-hour assistance:
312-543-1462

On-site images may be e-mailed to info@theconservationcenter.com.



Reporting a loss

Please call The Conservation Center as soon as possible to report a loss.

 

If available, please provide the following information:

  • Type of damage
  • Location and date of loss
  • On-site conditions and extent of damage
  • Number of pieces in the collection
  • Type of pieces
  • Dimensions of pieces
 

Additional information

  • Insurance contact and claim number
  • Restoration company or onsite contact
  • Client contact
     

Any further information about the collection will aid our associates in determining the appropriate response to the loss. Please contact a Client Services Associate if you are unsure about sending a piece to The Conservation Center.

CONTACT US
312.944.5401