Report a Claim
For art emergencies, please contact The Conservation Center's Claims Department. Assistance is available 24 hours a day, 7 days a week.
During BUSINESS HOURS:
The Conservation Center's business hours are Monday–Friday, 9:00 AM–5:00 PM.
On-site images may be e-mailed to firstname.lastname@example.org.
Reporting a loss
Please call The Conservation Center as soon as possible to report a loss.
If available, please provide the following information:
- Type of damage
- Location and date of loss
- On-site conditions and extent of damage
- Number of pieces in the collection
- Type of pieces
- Dimensions of pieces
- Insurance contact and claim number
- Restoration company or onsite contact
- Client contact
Any further information about the collection will aid our associates in determining the appropriate response to the loss. Please contact a Client Services Associate if you are unsure about sending a piece to The Conservation Center.