CONSULTATION PROCESS

The care and preservation of your collection is The Conservation Center’s primary goal.  To begin your conservation project, please contact the Client Services Department at (312)944-5401. Our knowledgeable associates will be able to assist with any questions or concerns you may have about conservation. We will also work with your schedule to set up an appointment for consultation.  

After the initial consultation, your piece will be tested and examined at The Center's laboratory. The conservators will then provide a formal condition report and treatment proposal. The treatment proposal will outline the methods and materials that will be used, pricing information, and estimated treatment time. 

Once you have received the treatment proposal, a Client Services Associate will contact you to review the available treatment options and find the best fit for your needs.  

  • To ensure thorough examination and testing, please allow 10 business days for the assessment. For your convenience, your treatment proposal will be sent via e-mail.

  • If you would like to proceed with treatment, please sign and send back the authorization form found at the end of the treatment proposal. Written authorization and a deposit are required to begin treatment.

  • Please let a Client Services Associate know at the beginning of the project if you are working with a deadline.

 

EXAMINATION FEE

There is an associated assessment fee of $100 per piece. The fee covers the examination, testing, formal condition report and treatment proposal, and any packing or handling while the piece is at The Center. Additional packing and handling fees may apply for over-sized items.  

Please note that pieces arriving at The Conservation Center in frames may be unframed during the examination process, so that a thorough examination can be conducted by The Conservation Center’s conservators. In instances where the framing materials are not conservation grade, or where the framing materials might cause further damage to the piece should they be reassembled, the examined item(s) will remain unframed post-examination. Should the client choose not to go forward with conservation treatment, the artworks and framing materials will be returned in separate packaging.

Triage may be needed for pieces that arrive wet or moldy. To prevent further damage, conservators will triage the piece immediately. Additional fees may apply if The Center determines that triage is necessary. The client will be notified of additional charges prior to triage.  

 

make an appointment

For the most accurate and comprehensive assessment of your artwork, we request that you bring your item to The Conservation Center. This allows for the conservators to perform thorough examinations in the laboratory. Please click the tab for further information on how to make an appointment.

Contact Us

Call The Conservation Center to schedule a consultation: (312) 944-5401

Appointments are available              Monday–Friday 9:30 AM–4:30 PM

 

Frequently Asked Questions
 

HOW MUCH DOES CONSERVATION COST?

There is an examination fee of $100 per piece. The examination fee covers the assessment and testing performed by The Center's conservators, in addition to handling while your piece is at our facility. The examination fee also includes a formal condition report and treatment proposal.  

The cost for conservation treatment is based on an hourly rate. As all pieces are unique, the cost for conservation will vary from treatment to treatment. The examination phase is integral to establishing the time and materials needed for a conservator to complete the project. All pricing information will be outlined in the treatment proposal after examination and testing have been completed.

DOES THE CONSERVATION CENTER TREAT SENTIMENTAL ITEMS?

The Conservation Center treats both works of sentimental and market value. Whether your piece is part of your family’s history or a high-value artwork, you can be assured that it will be treated with the utmost care.

WHAT IS MY PIECE WORTH?

The Conservation Center is unable to offer appraisals or authenticate any pieces as it is an ethical conflict of interest. If you are interested in pursuing the history, provenance, or value of your piece, please contact an independent appraiser. Appraiser contact information can be found on the American Society of Appraisers website.

I WOULD PREFER NOT TO MOVE MY PIECE. HOW WOULD A CONSERVATOR EXAMINE IT?

The Conservation Center can provide an on-site assessment of your piece or collection.  Please contact the Client Services Team to schedule an on-site assessment or to get a quote.

I DO NOT LIVE IN CHICAGO. HOW DO I GET MY PIECE TO THE CONSERVATION CENTER?

Please contact Client Services at (312) 944-5401 for assistance with transporting your piece to The Center.

I AM AN INDIVIDUAL; CAN I STILL HAVE MY ARTWORK TREATED AT THE CONSERVATION CENTER?

Yes. The Conservation Center’s diverse client base includes everyone from private citizens to museums, auction houses, interior designers, and galleries.  

WHAT IS THE STATUS OF MY PROJECT?

To find out the status of your project at The Conservation Center, please contact Lindsey Owen with our Client Services Department.

I WORK FOR AN INSURANCE OR RESTORATION COMPANY AND MY CLIENT HAS HAD A DISASTER IN THEIR HOME. CAN THE CONSERVATION CENTER COME ON-SITE AND ASSIST WITH THE REMOVAL OF THE ART?

Yes, please contact the Client Services Department or call us at (312) 944-5401 for assistance with all disaster responses. For 24-hour disaster response, please call (773) 673-8104. For more information, visit the Disaster Response section of our website.

CONTACT US
312.944.5401