client services assistant

The Conservation Center in Chicago seeks a Client Services Assistant to join our team. This role provides essential support to our Client Services department, helping serve a diverse clientele of museums, institutions, and private collectors. You'll aid and support team members as leads, opportunities, and accounts develop, working quickly, promptly, and accurately to ensure client satisfaction. This is a detail-oriented position in a fast-paced environment that provides comprehensive exposure to the field of art conservation.

This is a full-time non-exempt position. Regular work hours are Monday through Friday, 9 am- 5 pm. Compensation is an annual salary of $55,000 to $65,000, commensurate with experience. Benefits include health, dental, vision, 401(k), paid leave, sick leave, and paid holidays.

RESPONSIBILITIES:

• Promptly answer telephone and email inquiries.

• Provide ongoing administrative support to the current sales team, as needed.

• Schedule artwork deliveries, drop-offs, and pick-ups.

• Schedule shipments of artwork with the internal TCC transportation team and art handling vendors.

• Prepare client quotes and process approvals.

• Promptly and accurately log data in Salesforce and the internal database system.

• Other administrative duties, as assigned.

QUALIFICATIONS:

• Bachelor's degree or equivalent experience required.

• An interest in art history, fine art, and/or archival practices is a major plus.

• This is a client-facing role, so the selected applicant must exhibit excellent communication skills and professionalism.

• Excellent writing skills, grammar, and syntax are required.

• Must be comfortable working in a fast-paced team environment and managing shifting priorities.

• Must have superb organizational and time management skills, and a demonstrated ability to multitask and work within strict deadlines.

• Superior accuracy and attention to detail are required.

• High proficiency with Microsoft Word and Excel is required.

• The ability to adapt to new software platforms is essential. Previous experience working with Salesforce, Wrike, and QuickBooks is a plus.

• The selected candidate must be highly adept and comfortable doing basic mathematical calculations.

• Willingness to adapt and take on new roles as needed is crucial.

Interested candidates should send a resume with three professional references to recruiting@theconservationcenter.com. No phone calls.

The Conservation Center is an equal opportunity employer. Employment is contingent upon successful completion of a background check.