Report a Claim
For art emergencies, please contact The Conservation Center's Claims Department. Assistance is available 24 hours a day, 7 days a week.
During BUSINESS HOURS:
312-944-5401
The Conservation Center's business hours are Monday–Friday, 9:00 AM–5:00 PM.
24-hour assistance:
773-673-8104
On-site images may be e-mailed to info@theconservationcenter.com.
Reporting a loss
Please call The Conservation Center as soon as possible to report a loss.
If available, please provide the following information:
Type of damage
Location and date of loss
On-site conditions and extent of damage
Number of pieces in the collection
Type of pieces
Dimensions of pieces
Additional information
Insurance contact and claim number
Restoration company or onsite contact
Client contact
Any further information about the collection will aid our associates in determining the appropriate response to the loss. Please contact a Client Services Associate if you are unsure about sending a piece to The Conservation Center.
